AI is on its way to becoming an indispensable organizational tool that empowers and democratizes decision-making throughout an organization.
One significant reason for AI’s growing adoption and importance is its demonstrated ability to deliver tangible, measurable business benefits.
These benefits include streamlined IT support calls (56%), better data analytics (55%), improved quality of content produced by AI (54%), and enhanced organization of tasks (53%).
ITDMs are particularly enthusiastic about AI’s potential thanks to its wide range of initial and potential future benefits (see Figure 1).
The vast majority (87%) of ITDMs said they are either excited or very excited about the technology. This is a key requirement if AI is to be widely adopted for IT-driven projects and initiatives.